What is the impact of COVID-19 on life insurance?
I was recently on a call with the CEOs of two large, brand name carriers and here are some very important takeaways –
- One carrier reported mortality at only 91% of expected.
- The carriers are very well capitalized – much better than 2008-09.
- The number of new life insurance applications is up significantly – a response to insecurity and fear and the desire to protect loved ones.
- Tailwinds are greater than headwinds for the industry.
- One carrier reported the average age of COVID death claims was 44 – surprisingly low.
- Most deaths from COVID are unfortunately uninsured lives.
- Carrier technology investments are paying off. There is an irreversible move to digital processing – no going back to the old way of doing business. One of the carriers reported that 75% of new business cases are being processed electronically end to end. A huge change for what was a stodgy industry.
- Carriers making life insurance more fun and easier to get – premium reductions for good health steps and better access for diabetics (half of Americans are diabetic or pre-diabetic). The idea is to encourage people to live healthier.